Our Services

ISG helps improve the performance of humanitarian aid and development programming implemented by governments, UN Agencies, international organizations, NGOs and companies. Since 2005, our services have focused on helping the projects and programs of our clients to realize improved impact, relevance, effectiveness, efficiency and sustainability. We accomplish this through:

Strategy & Planning

We believe the successful realization of impacts and outcomes starts with design and planning at both the organizational and program or project levels. ISG works with our clients to carefully consider and articulate what they intend to achieve, and how they intend to achieve it, through the design of organizational structures and technical programming.

Building Capacity

We understand that impacts and outcomes cannot be realized without the capacity to perform and manage the work our clients have designed. ISG delivers a spectrum of capacity building activities, such as training and simulation, that develop relevant skills and competencies and foster leadership and critical thinking.

Enabling Technology

We know how to leverage technology to ensure it truly enables the effective and efficient delivery of our clients’ programs. ISG designs, develops and manages IT systems and infrastructure that support assistance programing – from simple, single-user applications to mission-critical enterprise information management systems.

Monitoring & Evaluation

We believe organizations and programs are strengthened through regular monitoring and evaluation of process and results. ISG specializes in practical, participatory mixed methods monitoring and evaluation assistance that informs and guides continual organizational and programmatic improvement for our clients.

Our Network

We truly believe that it is important to go beyond delivering “good enough” to ensure that we always show up with “wow.” Not only is this the best move for our clients, it is the best way to serve those in need. To achieve this, we ensure that absolute top notch experts are a part of every assignment.

Click here to view an extended list of ISG’s network members and listen to the people and organizations we’re connected with explain how they are shaping our sector:

Click here to view an extended list of our network members

Our Experience

ISG has served numerous humanitarian aid and development actors since 2005. We have successfully delivered solutions for:

ISG Client Montage 2013

Our focus on program and organizational performance has been recognized as groundbreaking and innovative. In 2013, we were accepted as the first private-sector full member of the Active Learning Network for Accountability and Performance in Humanitarian Action (ALNAP), recognized as a worldwide standard-setting organization for performance evaluation in development and humanitarian aid.

Our History

ISG was founded by Stephen Ladek in 2005 as a professional services company serving the humanitarian aid and international development community. Initially focused on helping improve the performance of organizations and programs in the Middle East and North Africa, ISG has grown its portfolio of experience across the globe.

Our main office is in Washington, DC, but we also have staff based in Latin America, Europe, Africa and Asia. Our services are delivered by teams of technical experts from almost every walk of life and culture.