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World Bank

World Bank

ISG, in partnership with DevResults, is working with the the Consultative Group to Assist the Poor (CGAP) to provide monitoring, evaluation and learning support to the Gateway Academy (the Academy) at the World Bank.

CGAP (the Consultative Group to Assist the Poor) is a global partnership of 34 leading organizations that seek to advance financial inclusion. Staff capacity at financial service providers (FSPs) has long been a challenge for financial inclusion efforts. Without strong staff, FSPs are limited in their ability to innovate and extend their outreach to the nearly 2.5 billion people who are excluded from the formal financial system. New applications of technology are bringing about massive change in the field of professional development and training. These approaches have the potential to dramatically expand the accessibility of high-quality content at a lower cost than traditional training models and thus boost much-needed capacity in the sector.

Gateway Academy is an innovative learning project that will offer both on-line and blended courses and cultivate communities focused on financial inclusion in sub-Saharan Africa (SSA). Gateway Academy will work with training providers, financial service providers and on-line learning experts to generate high-quality course content, build communities of practice and conduct on-going research to understand user needs.

The goal of the assignment is to develop and roll out a learning agenda that will inform a monitoring, evaluation and learning plan (MEL Plan) for the Academy.  The assignment centers on the organizational design and implementation of an approach to MEL that will measure the impact of the Gateway Academy’s programming and activities through comprehensive monitoring and data collection. This will require a review of the Theory of Change related to the Academy, and CGAP’s organizational capacity to implement a MEL Plan. Additionally, it will require the launch of data collection and training activities that will provide baseline and regular data collection over the course of the Academy’s programming. These activities will, in part, be coordinated through an M&E software system (DevResults) that will facilitate reporting and analysis of the Academy’s programming.

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United Nations Population Fund (UNFPA)

United Nations Population Fund (UNFPA)

ISG was recently selected by UNFPA to undertake a “Global Study on Youth and Disability: Ensuring Social Inclusion and Gender Equality to Address Discrimination and Gender-Based Violence”.

This global study will focus on sexual and reproductive health and rights (SRHR) and gender-based violence (GBV), with a particular focus on sexual violence, for adolescents and youth with disabilities (AYWD) ranging from 10-24 years of age. Specifically, the study will provide an analysis of the situation of AYWD with regard to SRHR and GBV to both highlight good practices at the legal, policy, and programming levels as well as identify gaps.

In addition to this analysis, the Research Team will provide detailed policy and programming recommendations to assist UNFPA in building a comprehensive program in this field. Further, it is anticipated that findings of the study may be used for advocacy purposes by governments, civil society, and other relevant actors.

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United Nations Operations (UNOPS)

United Nations Operations (UNOPS)

ISG was selected, in partnership with Development Gateway, to perform research and coordination services for the development of an Innovative Data Toolkit on behalf of the Cities Alliance.

The Cities Alliance is the preeminent global partnership for the promotion of cities in poverty reduction and sustainable development. Headquartered in Brussels, it is a unique partnership with diverse members – local authorities, national governments, international non-governmental organizations, foundations and multi-lateral organizations – which have come together to strengthen both impacts and coherence in urban development.

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United Nations Population Fund (UNFPA)

United Nations Population Fund (UNFPA)

UNFPA has been addressing the needs of women and girls in emergency contexts since its inception, through life-saving reproductive health and protection-focused actions. UNFPA shares the mandate for coordination of gender-based violence (GBV) interventions in non-refugee humanitarian settings with UNICEF, as co-lead of the GBV Area of Responsibility of the Global Protection Cluster. UNFPA’s activities in this space globally, and on the ground in key emergency contexts such as CAR, South Sudan, Syria, Pakistan, and Iraq, include both program implementation and field-level GBV “sub-cluster” leadership. These efforts link closely with UNFPA’s global leadership on reproductive health in emergencies and its mandate to address the needs of women and adolescent girls worldwide.

ISG was selected to perform an evaluation on how Real-Time Accountability Partnership (RTAP) partners currently work in alignment to deliver on commitments to the strategic-level actions outline in the draft RTAP Action Framework.

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Welcoming America

Welcoming America

ISG was recently selected by Welcoming America (WA) to develop their Monitoring & Evaluation system.

WA works with multiple partners in building more welcoming communities for immigrants and all residents through a vibrant network of local governments and non-profit members. WA’s affiliates and partners use local leadership development, strategic communications, and public engagement to change the dynamic for the better in communities across the US.

With the recent formation of a three-year strategy, the need for a monitoring system became apparent. Therefore, this assignment worked to create a clearly articulated vision for what WA seeks to achieve over the long term, which will be used as the definitive guide for decision-making regarding project, organizational structure, and strategy. In addition, ISG provided WA with the selection of outcomes for each activity undertaken to ensure that they can be readily monitored and help WA move towards fulfilling its vision; develop a monitoring plan for tracking WA’s progress across its activities; and develop an evaluation/analysis plan that can regularly identify gaps and provide recommendations for adjustments as well as provide frequent reporting and communication opportunities.

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United Nations Children’s Fund (UNICEF)

United Nations Children’s Fund (UNICEF)

ISG was selected for a study on UNICEF’s experiences, learning, and good practices around coordination transition related to the Education and Nutrition Clusters.

Clusters are groups of humanitarian organizations (UN and non-UN) working in the main sectors of humanitarian action, e.g. shelter and health. The Inter-Agency Standing Committee (IASC) designates them when clear humanitarian needs exist within a sector, when there are numerous actors within sectors, and when national authorities need coordination support. Clear and well-implemented coordination ensures a common strategic vision, common work planning, shared resources, and contributions according to comparative advantages/organisational strengths. Clusters also create partnerships between international humanitarian actors, national, and local authorities, and civil society. Additionally, Clusters provide a clear point of contact and are accountable for adequate and appropriate humanitarian assistance.

UNICEF is Cluster Lead for Nutrition and co-Lead (with Save the Children) for Education. As such, the purpose of this consultancy was to document country cluster characteristics, experiences, and learning around the transition of humanitarian coordination functions in the Nutrition and Education sectors from externally supported Clusters to nationally managed and sustained platforms. From this basis, practical guidance for both of these sectors, and implications for UNICEF’s approach to transition more generally, were proposed.

The assignment included an in-depth document review of Education and Nutrition Cluster coordination structures and their characteristics; field visits to Pakistan and Palestine for the Education Cluster and to Kenya and the Philippines for the Nutrition Cluster; and an additional six in-depth, desk-based country case studies. The consultancy culminated in the development of guidance and benchmarks for transition of Cluster Functions to nationally led entities in both sectors.

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Opportunities Industrialization Centers International

Opportunities Industrialization Centers International

Opportunities Industrialization Centers International (OIC International) is a non-profit organization headquartered in Philadelphia, Pennsylvania. Since 1970, OIC International has trained socially and economically underprivileged women, men and youth in the skills they need to transform their lives and their communities.

OICI recently selected ISG to design and implement an operational monitoring and evaluation system to provide OICI with the framework and tools necessary to more effectively monitor project progress, evaluate intervention impact, and analyze and disseminate information to inform the organization’s broader priorities and objectives.

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Plan International Asia Regional Office (Plan ARO)

Plan International Asia Regional Office (Plan ARO)

ISG was recently selected by Plan International to develop minimum standards of service delivery for victims of trafficking, map and assess service providers, and develop a database of service providers through a technologically-enabled platform for Missing Child Alert.

Missing Child Alert (MCA) is a three-country project active in Bangladesh, India, and Nepal led by Plan International. MCA aims to develop a technologically-enabled system that can facilitate tracking, tracing, and repatriation of children vulnerable to or victims of cross-border trafficking. Additionally, MCA aims at mapping service providers, assessing the quality of institutional services, and developing a directory of service providers through a technologically-enabled platform.

ISG, in partnership with Development Gateway and ChangeMantras, was selected to map qualitative indicators for assessment of services for victims of trafficking, particularly children, and adapt them to the South Asian context; map and assess the quality of services for child victims of trafficking in Bangladesh, India and Nepal; and develop a web-based solution to store data of institutions and services they provide.

Data collection consisted of a consultative desk research for development of indicators, empirical assessment in selected locations and the development of database in a web-based technological format and using GIS.

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United States Healthful Food Council

United States Healthful Food Council

ISG was recently selected by the United States Healthful Food Council (USHFC) to develop a Monitoring and Evaluation Framework for the USHFC State of Tennessee Eat REAL Project which assesses and recognizes restaurants and foodservice establishments for their Responsible Epicurean and Agricultural Leadership.

The USHFC is a non-profit, nongovernmental organization dedicated to eliminating diet-related disease by increasing access to and consumption of healthful, affordable, and sustainable food and beverages. The USHFC programs include third-party verification of nutrition and sustainability best practices (REAL Certification), nutrition/recipe analysis, menu consulting/advisory services, and community and educational outreach campaigns.

ISG assisted USHFC to develop a Monitoring and Evaluation Framework to measure the effectiveness of current and planned programs and activities which also allows USHFC to access progress towards its objectives. The Framework also assisted in integrating reporting of USHFC’s activities into internal and external report mechanisms.

For more information about the Eat REAL, please visit www.eatreal.org.

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United Nations Entity for Gender Equality and the Empowerment Of Women (UN Women)

United Nations Entity for Gender Equality and the Empowerment Of Women (UN Women)

ISG has recently performed a Final Evaluation of the ‘Regional Mechanisms to Protect the Human Rights of Women and Girls in Southeast Asia’ project for UN Women.

This project focused on regional processes and provided targeted support at national levels to the ASEAN Intergovernmental Commission on Human Rights, ASEAN Commission on the Promotion and Protection of the Rights of Women and Children (ACWC), representatives and civil society organizations in Thailand, Cambodia, Laos, Vietnam, Indonesia and the Philippines. This evaluation aimed to assess performance, effectiveness and results, and provide broader learning and future directions for UN Women and CIDA in supporting ASEAN human rights mechanisms.

ISG assessed the extent to which the UN Women project contributed to the alignment of women’s rights concerns within the ASEAN human rights mechanisms, and provided findings and recommendations that can be used to inform forward-looking strategies and approaches to consolidate an understanding and implementation of CEDAW in the ASEAN region.

As part of this evaluation, data was collected from 10 Southeast Asia countries, both in-country and virtually, to fully assess the program.

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