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United Nations Children’s Fund (UNICEF)

United Nations Children’s Fund (UNICEF)

In 2014, UNICEF headquarters, in collaboration with its East and Southern Africa Regional Office (ESARO), took the decision to address certain issues related to the health of women and children by implementing a regional Institutional Strengthening Support Initiative to improve the Programme Monitoring and Response (PMR) capacity of the centralized government decision-making bodies and communities in four countries (Kenya, Swaziland, Uganda and Zimbabwe).

The ESAR PMR was designed as a learning initiative with the following goals: 1)Improve service provision/program performance during the course of implementation through improved monitoring of intermediate results, establishment of citizen feedback loops, and the use of monitoring and feedback dated to adjust and strategies as needed in a timely manner; and 2) Identify and promote those promising practices of progress monitoring in response, tested and proven by early adopter districts, through the development of national scale-up plans with in participating countries in the establishment of knowledge exchange platforms.

ISG and Development Gateway have been selected to undertake a final evaluation to assess achievement towards the programme’s expected results (milestones, outputs, intermediate outcomes, and primary outcomes) as per the initiatives Results Framework and the extent to which the programme activities have changed how more real time data is collected, analysed, packages, disseminated, and used. The findings will be used to support the further national scale-up of documented effective PMR institutional strengthening interventions in the four participating countries and Guide replication in the other countries in which UNICEF operates. Additionally, the findings will add to the regional and global knowledge base by generating evidence on processes and outcomes related to strengthening decentralized PMR systems in the health and nutrition sectors.

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Plan Germany

Plan Germany

ISG is working with Plan Germany on  Mid-term Evaluation of the Safer Cities for Girls Programme. The overall objective of the Safer Cities for Girls programme is to build accountable, inclusive and safe cities with and for adolescent girls, engaging girls in cities around the world to explore questions around gender inclusions, the right to the city and safe public spaces in cities for girls. The Safer Cities for Girls programme works across three levels of change: i) governments and institutions; ii) families and communities; and, iii) girls and boys themselves. The three overall outcomes of the programme are:  1) Increased girls’ safety and access to public spaces; 2) Increased girls’ active and meaningful participation in urban development and governance; and, 3) Increased autonomous mobility in the city.

The programme seeks to empower girls to claim their rights to actively work to transform their communities into safer, more inclusive places. In doing so, the programme focuses on making policies, laws and programming more inclusive and receptive to adolescent girls’ safety, and increasing the capacity and willingness of local authorities, ministries, and law enforcement to promote girls’ safety. Additionally, Plan is working with girl to increase their capacity to understand their rights and safety in the cities, promoting the participation of girls in local governance and girl-led/girl-inclusive initiatives, and also working with communities and families to help them promote girls’ safety and inclusion in cities.

The purpose of the external evaluation is to inform decision-making on the progress and achievements of the intervention in its specific urban contexts and to develop recommendations for changes, if necessary, resulting in programme improvement. For Plan International and partner organisation staff, it is crucial to know whether the policies and practices are successful or should be revised based on an understanding of the underlying reasons. Data collection will take place in four of the programme cities including Cairo, Delhi, Kampala, Hanoi.

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United Nations Children’s Fund (UNICEF)

United Nations Children’s Fund (UNICEF)

UNICEF is in the process of enhancing Results-Based Management (RBM) across all levels of the organization. A number of initiatives, such as development of an e-learning and face-to-face course on RBM, a requirement to develop Strategy Notes prior to development of Country Programme Documents, have been instituted to support application of RBM principles in UNICEF’s programming. To further strengthen guidance on programme monitoring, Field Results Group (FRG), is developing a Programme Monitoring Tool Kit that offers a compendium of tools and methods to draw upon to facilitate programme monitoring. The Programme monitoring Tool Kit will be a repository of methods/approaches/protocols  for programme monitoring in programme areas related to Sustainable Development Goals (SDGs) and UNICEF specific programmes in child survival and development, education, child protection, youth and adolescents, social inclusion, C4D and policy advocacy. The Programme Monitoring Tool Kit will be a resource for both UNICEF staff and partners including governments.

ISG has been selected to work with UNICEF to develop a monitoring tool kit that will provide an index of tools as well as examples of the tools being used.

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ICRC Special Fund for the Disabled (Movability)

ICRC Special Fund for the Disabled (Movability)

In 1989, the ICRC started its physical rehabilitation programme for war amputees at the Rehabilitation Centre in Ho Chi Minh City (HCMC Centre).

ICRC assistance ended in March 1995, when the project was taken over by the Special Fund for the Disabled (ICRC-SFD). Besides continuing the provision of free prosthetic fitting to destitute war amputees, ICRC-SFD has progressively promoted the use of polypropylene technology nationwide with training of local technicians, new equipment and materials being donated to rehabilitation centres.  Beneficiaries of ICRC-SFD project are patients considered “destitute”, i.e. not covered by the State and unable to pay for their prostheses. Those coming from the surrounding provinces are accommodated free of charge in referral Centres and subsidized by the project for their travel expenses and meals. Although the ICRC-SFD was initially covering only the first device, since 1999 the support has been extending further to replacements of prostheses, with emphasis put on women and children, the latter needing regularly substitute devices due to their growth.

After a successful physical rehabilitation pilot project with the Da Nang Provincial Red Cross Branch for the second half-year of 2001, the ICRC-SFD Project has become, since 2002 onwards, a tripartite co-operation between the MoLISA, the Vietnam Red Cross Society (VNRC) and the ICRC-SFD. Within this new co-operation framework, the tasks of amputee identification, referral and post-fitting follow-up are entrusted to the VNRC and its nation-wide grassroots network. A follow-up scheme was designed to ensure feedback, warranty and a good use of the prostheses.

In 2008, the SFD cooperated with a total twelve rehabilitation centres that offered service coverage for 64 provinces including cooperation with 64 Red Cross branches, thus ensuring nationwide accessibility for physical rehabilitation services. Since 2010, the SFD support decreased and in 2016 the supports is limited to 4 rehabilitation centres located in central and southern region and 1 school located in Hanoi. Today Vietnamese Red Cross branches remain involved in the promotion of access in 3 regions with 6 branches that still receive SFD support. In the recent years the UNCRPD and the WHO World report on disability influenced SFD approach and new partnerships developed with Disabled People Organisations. In Vietnam the SFD has developed partnership with DPOs for the identification and referral of PWDs in need of rehabilitation services (Can Tho 2014 and Danang 2015). This programme does not duplicate with the one developed in collaboration with Vietnamese Red Cross but is complementary targeting different type of disabilities or persons not yet identified through the VNRC network.

The purpose of the assessment is to indicate the way forward for adopting guidelines in view of establishing partnership between SFD and ONS/PNS in order to improve access to physical rehabilitation services and to further promote socio economic integration of PWDs. The assessment will answer number of questions and will propose recommendations based on evidences and findings during field visit and literature review. The recommendations will be organized in such a way that it will ease the production of guidelines for the establishment of partnership with PNS and ONS by SFD. The assessment will be used to update the SFD Programme strategies, objectives and approaches to further improve the outcomes of its activities and will also be used to develop a more inclusive approach to disability.

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Women’s World Banking

Women’s World Banking

ISG is working with Women’s World Banking on the Technological Solution for Program Monitoring and Evaluation project. Women’s World Banking (WWB) is an international network of MFIs in several countries working to bring financial services and information to low-income entrepreneurs. Its mission is to expand the economic assets, participation, and power of poor women as entrepreneurs and economic agents by opening their access to finance, knowledge and markets. It seeks to alleviate global poverty by expanding the economic assets, participation, and power of the poor, especially women.

Through this assignment, WWB is seeking to develop a technology-based solution for monitoring and evaluating the success of the new Leadership and Diversity for Innovation Program (the Program), including recommendations on an optimal technology platform and build-out of the platform. In doing so, ISG will review the 8 interventions and Theory of Change related to the program, and WWB’s organizational capacity to implement a monitoring plan. ISG will conduct a readiness assessment focused on understanding how the data platform and data will be used, who the users of the data platform are, and how current data is being collected and used, as well as an overview of Women World Banking’s approach to M&E at a global level. After the readiness assessment, and consultations and workshops with WWB, ISG will work with the organization to select an IT solution for the M&E program, and work with the organization in rolling out the platform.

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ACDI/VOCA

ACDI/VOCA

ISG has been selected to undertake a final evaluation of the Sierra Leone Sustainable Nutrition and Agriculture Promotion Project (SNAP), a USAID Food for Peace funded program implemented by ACDI/VOCA, IMC and OICI. The overarching goal of the SNAP project is to reduce food insecurity and increase resilience among the most food insecure and vulnerable rural populations in targeted communities in 18 chiefdoms across 4 districts. To achieve the project goal, the SNAP MYAP is organized in two strategic objectives: first, to reduce chronic malnutrition among children under five, while the second objective aims to enhance agriculture and livelihoods among women and youth in the project communities.

The purpose of the evaluation is to assess the relevance, efficiency, effectiveness and sustainability of the project, and provide an assessment of the results achieved, reasons for levels of achievement or non-achievements, and less learned from the SNAP project. The evaluation will assess both the intended and un-intended outcomes of the project, and will document the performance results of the project, and share learning and challenges.

ISG will be conducting a qualitative evaluation analyzing change in awareness, perception, knowledge, and behavior of target beneficiaries. A series of focus groups, collection of Most Significant Change Stories, and key informant interviews will be conducted to gather information on respondents’ attitudes and practice s related to agriculture, market, health, nutrition and gender, and will incorporate data from the SNAP final quantitative end-line survey

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FINCA

FINCA

ISG has been selected to work with FINCA International on the FINCA Tanzania USDA Food for Progress (FFPr) Program Final Evaluation.  The USDA Food for Progress program activities in Tanzania were specifically designed to advance production and trade within the country’s rural, agricultural client base, focusing on the following objectives and activities:

  • Developing a new agricultural lending product, including different fee structures, loan terms, and grace periods to accommodate the delayed returns associated with agricultural investments
  • Establish new bank branches in rural areas, using a market study to determine the geographic location of these offices.
  • Establish new financial services delivery channels. These channels include point of sale (POS) serving points and mobile phone banking.
  • Promote savings accounts and mobilize deposits that allow individual members of the village banking group to access services, in their own name, without a minimum balance or punitive fees.
  • Provide agricultural loans, disbursed through Village Banking Loans, Individual Loans and Small Group Loans, with a special emphasis on increasing household income.
  • Research client satisfaction and social impact through a regular survey of a representative and statistically significant sample of clients in order to understand customer needs and preferences and to qualify the value customers gain from working with FINCA.

The purpose of the final evaluation is to assess whether the project has achieved the expected results as outlined in the results framework. The final evaluation will assess areas of project design, implementation, management, lessons learned and replicability. It will also provide lessons learned and recommendations for USDA, program participants and other key stakeholders for future food assistance and capacity building programs.  ISG will use a mixed-methods, participatory approach, including a household survey, key informant interviews and focus group discussions, working with a local team of data collectors in Tanzania.

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World Bank

World Bank

ISG is working with our partner, D3 Systems/ACSCOR, on a mapping and lessons learned of women economic empowerment programs in Afghanistan.

The research is focused on identifying the different parameters of women economic empowerment, conducting a nationally representative mapping of women economic empowerment programs—following the parameters identified under and assessing lessons learned to mitigate constraints and challenges and provide innovative and contextual recommendations for the government and donors to develop and implement the Women’s Economic Empowerment National Action Plan.ISG is assisting with the research by providing gender expertise, leading the development of a comprehensive literature review report, developing data collection tools for the mapping exercise, and assisting with the analysis and development of the final report.

 

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Swiss Agency for Development Cooperation (SDC)

Swiss Agency for Development Cooperation (SDC)

ISG is working with the Swiss Agency for Development and Cooperation (SDC) on an Independent evaluation of the Swiss headquarters contribution to the ICRC.  SDC supports and assists international organisations and the humanitarian aid system as a whole in their ability to deliver results and constantly improve their performance. As host state of the main ICRC headquarters and depositary state of the Geneva Conventions, Switzerland maintains a special relationship with the ICRC. Moreover, Switzerland is the most important donor of the ICRC headquarters budget. This evaluation is meant to assess that funding and specifically:

  • how the Swiss headquarters contribution is used by ICRC;
  • to what extent the objectives of SDC’s financial contribution and support to ICRC’s headquarters were achieved / are likely to be achieved;
  • identify the major factors influencing the achievement or non-achievement of the objectives.

The evaluation will develop an evidence base, conduct analysis and make recommendations related to the impact and effectiveness of the SDC-HA’s contribution to ICRC.

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World Bank

World Bank

ISG, in partnership with DevResults, is working with the the Consultative Group to Assist the Poor (CGAP) to provide monitoring, evaluation and learning support to the Gateway Academy (the Academy) at the World Bank.

CGAP (the Consultative Group to Assist the Poor) is a global partnership of 34 leading organizations that seek to advance financial inclusion. Staff capacity at financial service providers (FSPs) has long been a challenge for financial inclusion efforts. Without strong staff, FSPs are limited in their ability to innovate and extend their outreach to the nearly 2.5 billion people who are excluded from the formal financial system. New applications of technology are bringing about massive change in the field of professional development and training. These approaches have the potential to dramatically expand the accessibility of high-quality content at a lower cost than traditional training models and thus boost much-needed capacity in the sector.

Gateway Academy is an innovative learning project that will offer both on-line and blended courses and cultivate communities focused on financial inclusion in sub-Saharan Africa (SSA). Gateway Academy will work with training providers, financial service providers and on-line learning experts to generate high-quality course content, build communities of practice and conduct on-going research to understand user needs.

The goal of the assignment is to develop and roll out a learning agenda that will inform a monitoring, evaluation and learning plan (MEL Plan) for the Academy.  The assignment centers on the organizational design and implementation of an approach to MEL that will measure the impact of the Gateway Academy’s programming and activities through comprehensive monitoring and data collection. This will require a review of the Theory of Change related to the Academy, and CGAP’s organizational capacity to implement a MEL Plan. Additionally, it will require the launch of data collection and training activities that will provide baseline and regular data collection over the course of the Academy’s programming. These activities will, in part, be coordinated through an M&E software system (DevResults) that will facilitate reporting and analysis of the Academy’s programming.